We believe that communication is the key to any successful relationship. That means communication with our clients as well as with our tenants, our staff, our maintenance team and everyone else we work with. We strive to be available to everyone who needs us at all times, through a variety of ways:
- 24/7 live-person customer service and administration
- Website, email and phone contact methods
- Real-time online reporting
- Personal phone numbers for property supervisors
- Periodic calls to owners in the event of major maintenance needs to property
In the end, it comes down to the fact that you need to feel good about where you live or whom you hire to help you manage your properties, or you won’t be happy in life. We want to make finding those excellent relationships as easy as possible for you, which is why we do business the way we do: putting people first, every time.